01How to Request Deletion
LegaXy Sports Academy lets users of the LegaXy Student App and LegaXy Coach App request deletion of their account and associated personal data. Parents or legal guardians may request deletion on behalf of a student under 18.
Submit
Fill in the form below — it goes straight to our team. Or email hello@legaxy.org from your registered email with the subject “Account Deletion Request”.
Verify
We confirm you own the account (or are the student's parent/guardian). We may contact you on your registered email or phone.
Deleted
Your account and data are deleted within 30 days, and we email you confirmation once complete.
02Request Form
Request received
We will verify it and email you at your registered address once it is complete.
Reference: — quote it if you write to us.
03Data That Is Deleted
| Data type | What happens |
|---|---|
| Account & login details | Name, email address, phone number and account credentials are permanently deleted. |
| Profile information | Profile photographs and other information you provided are deleted. |
| Student records | Class, sport, attendance, assessments and performance / progress history linked to the account are deleted. |
| Coach records | Coach profile, experience and certifications are deleted. |
| App & device data | Device identifiers and notification tokens linked to the account are deleted. |
04Data That May Be Kept
| Data type | Retention |
|---|---|
| Records required by law | Kept only where we are legally required to, and only for the period the law requires. |
| Security & backup copies | Removed from encrypted backups on their normal cycle, within 90 days of deletion. |
| Anonymised statistics | Aggregated data that can no longer identify you (e.g. total session counts) may be kept. |
Want to remove only some data without deleting your account? Choose “Delete some of my data only” in the form and tell us what should be removed.
05Need Help?
For questions about deletion or your data, email hello@legaxy.org. Read our Privacy Policy to learn how we handle your information.